When to Reject AllChinaBuy QC Photos — A Buyer's Decision Guide

The QC step is where AllChinaBuy's buyer protection is strongest. Once you approve and the item ships, your options narrow.

Always reject — no exceptions

• Wrong item entirely — different model, colourway or product
• Wrong size — size tag doesn't match your order
• Broken hardware — zipper, buckle or lace hole damaged
• Major visible defects — large scuffs, tears or stains
• Missing accessories — box, dust bag or laces missing when listing included them

Usually reject

• Significantly off-centre logos
• Loose stitching — clearly poor construction
• Sole delamination — outsole separating from midsole

Request more photos before deciding

Add a comment in the QC field: "Please show close-up of left Swoosh from front" or "Please show size tag inside shoe". Most agents complete extra shots within 24 hours.

Always approve — these are non-issues

• Dark or low-contrast QC photos — request better lighting instead
• Laces aren't tied — not a defect
• Minor glue residue on sole — cleanable